FREQUENTLY ASKED QUESTIONS

Our FAQ page is designed to help you better understand just who Landscapes Unlimited is, what services we provide and provide answers to common questions our customers have on our processes and work.

FAQ TOPICS

GENERAL QUESTIONS

Landscapes Unlimited is a full-service design and build landscaping company. We provide all aspects pertaining to evaluating, designing and building your dream landscape. These services include:

  • Plantings
  • Water Management and Drainage
  • Retaining Walls
  • Concrete or Paver Installation
  • Outdoor Structures (Pergolas, Bars, Kitchens, Fireplace, etc...)
  • Fountains
  • Recreational or Sports Areas (Putting Greens, Basketball Courts, etc...)
  • Yard Clean-Up
  • Property Maintenance
  • Outdoor Lighting
  • Irrigation
  • Demolition of Previous Landscape
  • And More!

All of our projects begin with an estimate. This lets us know where you are located, how to contact you and what services you are interested in. From there, our team of Project Designers or Commercial Sales Managers will reach out to schedule a Complimentary Consultation with you.

REQUEST AN ESTIMATE

Our main office and yard are located in Inver Grove Heights, Minnesota.

However, we have remote offices and crews that operate out of Andover and Corcoran, Minnesota, as well.

Our team designs and installs landscapes throughout the Twin Cities and suburbs from Red Wing to Zimmerman and beyond. We've also installed projects in Hamburg, Hudson, St. Cloud and more!

Yes! Landscapes Unlimited provides residential, commercial, multi-family, government or agency, recreational courses, shopping centers and more for landscaping services!

Yes! Landscapes Unlimited ensures we have an up-to-date license and insurance for those unexpected occurances.

Of course! Feel free to browse or Video & Gallery page or follow us on social media!

We do! For the most up-to-date testimonials, please check out our business page on Google. Feel free to leave us a review, if you'd like too!

Landscapes Unlimited Reviews

PRICING & PAYMENT

We use a separate secure checkout site to receive payments. Please note, that you will be redirected to an 'Authorize.Net' site. 

PAY MY BILL

A design fee may be required for projects that require an in-depth analysis of your property. This can include, but is not limited to, the following areas:

  • Irrigation Installation
  • In-Depth Design or Concept Development
  • Flood or Drainage Concerns
  • City or State Permit Restrictions
  • Complex Foliage or Flora

To see if your project will include a design fee, please inquire with your Project Designer.

The short answer is no, we can not provide a ballpark estimate as your property may have underlying issues we will not be able to access unless we physically visit your property.

Yes! Our dedicated team of Designers can craft a timeline or design that works with your budget. 

There are a variety of elements that go into the cost of your landscape project, including the materials, labor, equipment, plants selected, permits, demolition or removal, and more.

We accept all major credit cards, checks and cash. 

Yes! We have a variety of financing options available. View our FINANCING page for more details.

DESIGN PROCESS

Our design process begins with a complimentary consultation in order to understand your vision. Our Designers then head to your property to take measurements, pictures and environmental factors into consideration before they begin to design your dream landscape.

A design fee may be required for projects that require an in-depth analysis of your property. This can include, but is not limited to, the following areas:

  • Irrigation Installation
  • In-Depth Design or Concept Development
  • Flood or Drainage Concerns
  • City or State Permit Restrictions
  • Complex Foliage or Flora

To see if your project will include a design fee, please inquire with your Project Designer.

You may not need one, but most properties do require a scaled design to ensure accurate placement and satisfactory installation.

If you already have a scaled design, we would be happy to utilize it. Have your Project Designer review it to ensure it is scaled correctly and up-to-date.

You can come with a specific vision in mind, a list of products or plants you want, a vision board or you can discuss what you'd like to see or do in your outdoor space and leave the rest to us! We are here to assist in anyway you'd need.

The design process itself can take anywhere from a week to a month or longer, depending on the size and complexity of your design or vision.

INSTALLATION PROCESS

Landscapes Unlimited works hard to minimize any disruptions to your property, however, acts of God or other unforeseeable circumstances may arise.

Our Designers and Project Managers strive to address any possible disruptions prior to beginning and maintain clear communication on any updates or issues that arise.

If you have sentimental or special decorations nearby the install site, you may want to consider moving them a safe distance away. Our experienced crews will move any objects that might be in the way, such as outdoor seating or planters, but we are human and encourage you to take care of special items yourself prior to install starting.

Yes! Prior to work beginning your property's Project Manager will reach out to let you know about what to expect, when you are scheduled to start and answer any questions you may have.

Our team will thoroughly inspect and clean the site of all major debris and remove it from the site. Please note, that minor debris such as loose pebbles, small twigs, leaves or a dirt may remain.

There is no set timeframe as every project is unique. Your Project Manager will keep you updated as the job progresses to ensure an accurate timeline is provided.

LANDSCAPE MAINTENANCE

Landscapes Unlimited provides both residential, multi-family and commercial property management services including:

  • Spring Lawn Clean-Up
  • Property Mowing
  • Fall Leaf Clean-Up
  • Irrigation Maintenance
  • Tree or Shrub Pruning
  • Weeding
  • Adding Seasonal Color
  • Outdoor Lighting Tune-Ups
  • And More!

Yes! We understand life gets crazy and are available for a one-time maintenance service versus a routine maintenance package.

Yes! Whether that is fallen limbs, storm damage, urgent cleanup or other surprises that occur, Landscapes Unlimited is ready to respond!

Yes! Landscapes Unlimited's dedicated crew are available for residential property maintenance, as well as commercial.

How often you should schedule reoccurring landscape maintenance is completely dependent on your property and needs. Our Designers will work with your maintenance wants and needs to design a custom plan for you and your property.

WARRANTY & GUARANTEES

Yes. Our Warranty goes into effect when the original contract is paid in full. If payment isn't received within 60 days of the invoice date, all warranties will be permanently voided.

  • Trees & shrubs, excluding spaded trees.
  • Perennials.
  • Block Retaining Walls
  • Boulder Retaining Walls
  • Paving Stone Patios, Walkways & Driveways
  • Natural Stone Patios and Walkways
  • Concrete, excluding "smooth" concrete
  • Irrigation
  • Outdoor Lighting on Parts & Labor*
  • Water Features

*Extended Warranties vary by manufacturer

Depending on the material and topic of discussion, warranties range from six months to a year.

Owner or third-party care company plant neglect, animal damage, de-icing substances or acts of nature.

Failure to winterize your water feature, irrigation start-up/winterization services not done by the system installer, accidental breakage of outdoor lighting, or rain/washout of sod are also not covered under warranty.

The following products, materials and instances are not covered under warranty under any circumstance:

  • Damage caused by anything not engineered/designed by Landscapes Unlimited
  • Settling along foundation in new construction homes
  • Drainage issues not caused by Landscapes Unlimited and Acts of God
  • Private Utilities Installed & Marked
  • Efflorescence
  • Hard Surface Sealing/Sealant
  • Polymeric Sand and/or Joint Material
  • Sod or Seed Work
  • Spaded Trees
  • Incidences where damage, settling or standing water occurs as a result of initial grading/excavation
  • Other materials/substances pending. Ask your Designer about other exclusions.

As much as we try to ensure that our landscaping services can stand the test of time, we realize that there are instances beyond our control that need attention, service or warranty work. To submit a warranty claim, complete our Warranty Request Form.

You will need the following items prepared to expedite your warranty service request:

  • Name of individual who initiated landscaping service request
  • Photos of each area of concern, including close-ups, detailed shots or problem areas, as well as farther-away images of the areas affected
  • The date of initial installation (if unsure of the exact date, include the approximate date. Example: 03/01/23)
  • List of maintenance or care done to areas affected, including irrigation companies, gardeners, general care by property owner, sealants, etc...

ENVIRONMENTAL CARE & MANAGEMENT

Landscapes Unlimited strives to bring artistry and sustainability to every project. Whether that is conserving water, energy-efficient options, native plants or working to reduce our carbon footprint.

Adding energy-efficient low-voltage lighting to your home is a great way to cut costs, reduce management and enjoy all the aesthetics of a safe and well-lit property.

Our irrigation systems help reduce the amount of water required to maintain your landscape through pre-programmed systems.

Scroll to Top