Privacy Policy – Landscapes Unlimited
Effective Date: [Current Date]
Last Updated: [Current Date]
Introduction
Landscapes Unlimited (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains how we handle your data when you visit our website at https://landscapesunlimitedmn.com or use our landscaping services.
Who We Are
Our website address is: https://landscapesunlimitedmn.com
Landscapes Unlimited is a family-owned and operated landscaping company serving the Twin Cities and surrounding Minnesota communities. We provide residential and commercial landscape design, construction, maintenance, snow removal, and related outdoor services.
Contact Information:
- Address: 7280 Dickman Trail, Inver Grove Heights, MN 55076
- Phone: (651) 216-2883
- Email: [Contact Email]
Information We Collect
Personal Information
We may collect the following types of personal information when you:
- Request a consultation or estimate
- Contact us through our website forms
- Subscribe to our newsletter
- Use our services
- Leave comments or reviews
Types of personal data collected:
- Name and contact information (email, phone, address)
- Property details for service estimates
- Payment and billing information
- Communication preferences
- Service history and project details
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser information
- Pages visited and time spent
- Referring website information
- Device type and operating system
- Geographic location (general)
How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Providing landscape design, construction, and maintenance services
- Processing service requests and estimates
- Scheduling appointments and consultations
- Managing ongoing maintenance contracts
Communication
- Responding to inquiries and service requests
- Sending project updates and service notifications
- Providing customer support
- Sending promotional materials (with consent)
Business Operations
- Processing payments and billing
- Maintaining service records
- Improving our services and website
- Compliance with legal obligations
Cookies and Website Technologies
What Cookies We Use
Our website uses cookies to enhance your browsing experience:
Essential Cookies: Required for website functionality, including:
- Session cookies for form submissions
- Security cookies for protection against spam and abuse
Analytics Cookies: Help us understand website usage:
- Google Analytics (anonymized data)
- Website performance metrics
Preference Cookies: Remember your choices:
- Contact form information (name, email) for convenience
- Language and display preferences
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Cookie Retention:
- Session cookies: Deleted when browser closes
- Preference cookies: Stored for 12 months
- Analytics cookies: Stored for 26 months (Google Analytics default)
Comments and Reviews
When you leave comments or reviews on our website:
- We collect information shown in the comment form
- Your IP address and browser user agent string for spam detection
- Profile pictures may be visible through Gravatar service (see Gravatar privacy policy: https://automattic.com/privacy/)
Comments and metadata are retained to facilitate future interactions and prevent spam.
Media and File Uploads
If you upload images or files to our website:
- Avoid uploading images with location data (EXIF GPS)
- Uploaded files may be accessible to website visitors
- We are not responsible for location data extracted from images
Third-Party Services and Embedded Content
Our website may include embedded content from third parties:
- YouTube videos
- Google Maps
- Social media posts
- Industry-related content
These embedded elements may collect data, use cookies, and track your interaction as if you visited their websites directly.
Service Providers We Work With
- Payment processors (for secure transactions)
- Email marketing platforms (for newsletters)
- Analytics providers (Google Analytics)
- Communication tools (contact forms, chat services)
Data Sharing and Disclosure
We Do Not Sell Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing
We may share your information only in the following circumstances:
Service Providers: Trusted partners who help deliver our services:
- Payment processing companies
- Email service providers
- Scheduling and project management tools
Legal Requirements: When required by law:
- Court orders or legal processes
- Government agency requests
- Protection of rights and safety
Business Transfers: In the event of a merger, sale, or business transfer
Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted data transmission (SSL certificates)
- Secure servers and databases
- Limited access to personal information
- Regular security updates and monitoring
However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary:
Active Customers: Throughout the service relationship and for 7 years after completion for business records
Inquiries: 2 years from last contact for potential future services
Website Data:
- Comments: Retained indefinitely unless deletion requested
- Analytics: 26 months (Google Analytics default)
- Contact forms: 3 years or until deletion requested
Your Privacy Rights
Access and Control
You have the right to:
- Access your personal data we hold
- Request corrections to inaccurate information
- Request deletion of your personal data
- Object to certain uses of your data
- Receive a copy of your data in a portable format
How to Exercise Your Rights
Contact us at [contact information] to:
- Request a copy of your personal data
- Correct or update your information
- Delete your account or personal data
- Opt-out of marketing communications
Response Time: We will respond to requests within 30 days.
Marketing Communications
Email Marketing
- We only send marketing emails with your explicit consent
- Every email includes an unsubscribe link
- You can opt-out at any time
- We maintain separate lists for service updates vs. marketing
Opt-Out Options
You can unsubscribe from marketing communications by:
- Clicking unsubscribe links in emails
- Contacting us directly
- Managing preferences in your account (if applicable)
Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child, we will delete it immediately.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
International Users
If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where our servers and facilities are located.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- Updates to applicable laws
- New features or services
Notification of Changes:
- Updated policies will be posted on this page
- Significant changes will be communicated via email
- The “Last Updated” date will be modified
Contact Us
For questions about this Privacy Policy or our privacy practices:
Landscapes Unlimited
7280 Dickman Trail
Inver Grove Heights, MN 55076
Phone: (651) 216-2883
Email: [Privacy Contact Email]
Website: https://landscapesunlimitedmn.com
For immediate privacy concerns, please call during business hours or email us directly.
This Privacy Policy is designed to be transparent and compliant with applicable privacy laws including GDPR, CCPA, and other relevant regulations. We are committed to protecting your privacy and will continue to update our practices as needed.